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Came into Kmart fountain gate tonight to exchange some work boots, I had the receipt and explained that the boots are faulty as the sole has split on the edges allowing water into them. This has been a common occurrence with Kmart boots and normally with or without receipt I'm granted an exchange. She told me 'Kmart doesnt refund, you have to buy another pair and that Kmart have never refunded shoes as part of refund policies' pffffft complete bull! After she(the manager) taunted because I said I'd come back when anyone else is on and exchange them by saying 'it won't happen, you'll see. *laughed and walked away*) complete disrespect.