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Sears just lost a customer!! Their return policies are ridiculous I'm stuck with $20 worth of apparel that doesn't even fit my son because I was 4 days late returning it within 30 days so great thanks sears I'm very upset especially the customer service managers are lazy and rarely interact with customers and lets the retail sales people deal with everything and of course nothing gets solved managers are usually "busy" or on "break" I went there two seperate times to speak with the manager and nothing and also called still waiting for a call back so idiotic done with sears never buy from them unless you intend not to change your mind