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I just want to let you know that I am infuriated with the service I have been receiving from Dell. First off, I sent back the item over a month ago and they received it on March 23. I have called multiple times to see where my refund is and everytime I have called I received a different answer. Then today I call and they told me that my refund has been issued to my American Express card. I do not own an American Express card. So I was told that I would be contacted by a supervisor, for the second day in a row now, and still have not heard anything from Dell. It is a 450 dollar refund that I have been relying on and Dell is in no hurry yet act like they care about their customers. There is no reason that it should take over a month to get refunded my money. If only their was a way to get the spotlight on Dell, then maybe they would act like a legitimate business