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I was upset to learn there is a 30 day limit for the return of a garage door opener. I bought the product and was called to attend to my father who was in grave condition and would likely pass. After 7 days he did die and I was left with his services, estate matters and cleaning out his property from a home that he had lived 98 years in.<br /> My last thoughts were a garage door opener I had purchased at Sears! <br /> Upon returning to San DiegoI found the Sears bag with the opener. I went to the store and was told it could not be returned due to you 390 day policy. The I ask to speak with a manager this woman came out and looked at the receipt confirming the news, I told her the situation with my father passing and she said, &quot;thats the third person I was told had died today&quot;<br /> She said to call an 800# to get and over ride. That was no better. She said the purchase was past 30 days and good bye.<br /> She also said to go back to the store as they would have issue the over ride.<br /> I came home and decided to write to this anonymous person, you. The 3 Sears cards I have will be cut up and I will no longer be a Sears customer. It probably doesn't make any difference with you, but I have held Sears in high regard for 60 years, but without a positive resolution, no more business from me.