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I bought a copy of Quicken (very expensive) over a year ago that was supposed to be useful for tracking rental properties. It didn't have what I needed most, a way to calculate depreciation. I found that out within 5 minutes of installing it. I immediately uninstalled it. and returned it the next day with the help of the Staples store I bought it from. <br /> <br /> I followed all the rules, I deleted that version and went back to my Quicken 2009, which I am still using and which they are able to track. I have a signed delivery receipt so I know they received the return. I have copies of all the paperwork.<br /> <br /> I never heard a peep from them and never received my money back. They are thieves.