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Same Thinbg Happened Tome Orcien. Back In October I Purchased A Stove With A Sears Credit Card.the Day It Was Supposed To Be Delivered, They Inform Me That They Could Not Install It Because I Had No Shut Off Valve. I Ask Them To Take The Stove Back. I Made A Payment Of $200 The Same Day I Ordered The Stove. To This Day, I Have Been Unable To Get My $200 Back And They Continue To Harass Me About Paying The Rest Of The Stove Which Was Never Delivered. So, I Too No Longer Do Business With Sears! Worst Customer Service Ever!!