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MOHEGAN LAKE, NY Store, Feb. 20,2016. I went to exchange a pair of work boots for a smaller size & different color, let alone that they were purchased a year ago, still in box. I was willing to pay the difference in price for the more expensive ones, the customer service girl was very nasty, short, and just said "next on line"...WTF? The boots were still in stock, I just got really mad and didn't continue my shopping there, ended up going to another store.