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Have ordered for many years from Avon but when I had tried another Rep, it was nothing but red tape to return a pair of runners just for a bigger size. Ended up keeping the runners and what a waste of time and money. Even the District Reps above her did nothing to help. They want you to spend but try and return something and it is a different story. This lady should not be selling Avon as she does not stand behind the 100% satisfaction Guaranteed! Still order from my regular Rep. Some have it and some don't.