Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Annoyed by Policy and Attitude: I was given a CD for Christmas with a GIFT RECEIPT. I happen to already have the album, so I did not open it, and wanted to return it. As I am a BN member and patronize the store often, I would have taken store credit. However, there is a 60 day period for returns. I received the gift 3 weeks ago but since the CD was purchased at the end of October, I was out of luck. The first person to help me was friendly and tried to help, but was confused when she couldn't find the transaction (BTW, the CD was purchased at this location). The manager (or more senior coworker) who informed me of the policy was NOT friendly or apologetic AT ALL. BN Store: