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Their delivery service is outsourced to a foreign company. It took hours of our time to sort out how to get the delivery people to come back to install washer dryer and take away the old one. They lied several times, it was a nightmare. Do not buy an appliance online from them or arrange a delivery online go to the store. Now got to see if the will give me the sales price. If not I will return and purchase again. Being on Maui you really don't have a lot of choices.