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My brother in law returned his Lenovo to be repaired after weeks of telephoning the item has been lost or stolen. He bought this item in good faith thinking he was dealing with a reputable company. H e has been lied to patronised and ignored regarding call backs for weeks. He was informed that the goods had gone missing via DPD and he would receive a refund in 24 hours. Your company is a disgrace I have informed my colleagues and friends not to purchase from you. My brother in law does not have an iPad now thanks to you I am doing this for him. He wants the refund of £499 for the Lenovo that was stolen via your company. Reply to me if you can be bothered I think you should redeem your reputation by refunding his money he is disabled unable to travel to towns to buy products.if you look at you records you will find his name Mr Ian sonleyB