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The return policy wouldnt be so bad IF.... in real life, people buy for other people. <br /> Its the holiday season. I am in Las Vegas and sponsored a family in Birmingham, Al<br /> I didnt give them my receipt? Why would I? I need it for accounting purposes and they could return everything for the money. <br /> She had a set of twins, one boy and one girl but the clothes were bought for 2 girls so she needs to exchange a few outfits for boy outfits. Should she be denied because she doesnt have a receipt? Well, she was. <br /> After it was all said and done, I did call their General Manager who finally agreed to allow her to exchange. But the fight it took to do that is ridiculous. <br /> There are to many stores to shop at without the hassle. I truly think Kmart/Sears should rethink this policy