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I have purchased many vouchers and items through Groupon and have been very happy. However, we recently made a small purchase around $25 for light up reflectors you put on kids bikes. The items never made it to us and we work with the post office as they said it was delivered but they could not figure out what happen. We went back to Groupon and ask them to resend them or refund us our money and they said no and to work with the post office. We told them we have already tried this route and they said sorry and there was nothing they could do for us. Amazon will resend or refund customers and we are very disappointed with groupon and will no longer use them. We have a long history of purchases with them that were higher value items.