Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I bought 2 pairs of jeans and a couple of tops online. When the package arrived much sooner that I expected I thought it was strange. Inside were men's shorts, a mans shirt and a woman's shirt, none of which I ordered. Nothing of mine was inside except the packing slip. It was for the items I ordered. Called JC Penney customer service. She said to wait a few more days to see if my stuff turned up and if I didn't want what I had already gotten I could bring it to a store. Of course my things didn't arrive, I called back and was told they couldn't refund my money because their computer showed the items had been delivered to my home. They said that maybe I was lying and just didn't want to pay. Hung up, called back and the next person said that I could cancel my order and they would refund my money.