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Today I went into HD to return something. It was new and in the package, unused. It was past the 90 days but I had my receipt and they were going to give me store credit, no problem. They scanned my receipt and ran my driver's lic. and my return was declined and it had nothing to do with being past the 90 days. I'm not a chronic returner as the CS rep at HD thought could be the problem. I called the # on the slip of paper I was given. The rep for TRE said I was denied because I had paid with a store credit or cash. I looked at my receipt and told her I most definitely did not and that it clearly shows I paid with my debit card for the entire purchase. She then told me to talk to a manager to over ride it. I went back to the returns desk and explained what I was told. They told me that once I was denied by this third party, there is nothing they could do and I had to take it up with TRE. So my receipt was flagged wrongly for whatever reason and no one I could talk to in person could help me. As a result of this glitch, now I know about their sneaky return policy. They need to advertise that if you pay with store credit you won't be able to return the product regardless of the reason. Other stores won't give you cash back if you paid with a gift card or store credit but they will give you money back in the form of store credit. This is a terrible policy. I will consider HD last from now on and that will be after all my other options are exhausted. I'll be getting my RAR report from TRE. Not sure what my options are. I'll probably count my losses and warn everyone not to buy anything with store credit they think they might need to return. They can make up their own minds about if they want to shop there or not. Also, did you notice the TRE rep said I paid with store credit or CASH?! No one has posted anything here but now I am wondering if they limit returns for people who paid with cash. This is a class action waiting to happen. Good luck with that HD!