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I'm a Cusotmer Service lead at kmart. There is now a strict 30 day return policy one all items sold by Sears holdings (kmart, kamrt.com, Sears, Sears.com, and other Sears store.) There is no way to over ride the return policy. Jewelry and electronics must still be in package of not defective. To see our return polic go to kmart.com/returns