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LOL. .... SOME of these stories crack me up. Especially all the little one's, about the smaller purchases (like clothes,shoe's etc), but you don't have a receipt (?) and are whining you couldn't get what you wanted back.. refunds. You don't even need a receipt with sears, shop your way covers that for you. I know what ya'll up.... &amp; sears does too. If I worked there..I'd be killing with &quot;kindness&quot;. You know, telling you to f off, but nicely!<br /> <br /> I've probably offended soo many people, and to the honest shoppers - I'm sorry, this isn't directed at you. <br /> But to the rest of ya....that shoe fits and we know it!