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My Sony RX100M3 had a shutter issue. It was still under warranty (under 1 year) so all I had to do was bring it (I'm in NYC so there was an easy place hand deliver) with the receipt. I was out of the store in under 5 minutes, they called me the following week (as they said they would) and it was fixed with no charge and no problems. <br /> They seem to have this worked out now. Great experience!