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For my daughters birthday she got 60$ in gift cards and had 50$ cash and bought video games at toysrus well 1 of the games wasn't working so we went to return it to get the cash for the 40$ game and they would not give her the cash they would only issue a gift card and that is wrong win she did spend 50$ cash I could understand if she had all gift cards but she had 50$ cash she just wanted the cash to buy something else and she did but still left 10$ and there is nothing she wants for 10$ that's why we wanted our cash bck she should have 10$ cash and not in a stinking gift card!!! They got cash so should give our cash back not like we didn't have a receipt!!! The lady was also very very rude and I have spent so much at there norfolk va. Location!!