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I bought a HP notebook from Shopper, after power on, the Win10 starts to prompt for system setup, just a few seconds later, on the second step, the computer reboot, and repeat the process. I went back Shopper, they said they are not responsible for the case when box/label is opened. then I start to contact HP service, they people there will be manager connect me for solution, till now no any response. Today I complain HP for the third time. lesson learn is not buy Electronic products from Shopper, and I am realy surprise for HP's service.