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Even though this website says return policy is 60 days for appliances they won't honor it I just spent 45 min on the phone and they said 30 days. I had my dryer for 20 days and it stopped working. It took almost y o weeks for them to get me service now past 30 days and it still doesn't work. All I died for was an exchange and they won't honor it. AND SAID I won't get a full refund if I return it. Worst customer service I have ever had in my life. I will NEVER purchase anything from Sears again. I now have a $675 bill and a dryer that didn't work. Joseph employee # 762631 said " I don't care who you talk to or where you will not get an exchange or refund". HORRIBLE. NEVER SHOP AT SEARS