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Ya so I just went in to the Sears in the Everett mall to return a two pack of 18v dewalt batteries that my brother had gotten me as a birthday gift. Unfortunately I have 20v dewalt tools so the 18 v's don't work. I watched an older lady 2 people ahead of me return items with no receipt and no problem. The ugly steak heffer than told me without a receipt there was a zero return policy. Basically that disgusting pig took one look at my appearance and decided I stole them. I will never shop at Sears again.