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STOP SHOPPING SEARS!!! Sears no longer deserves our Customer Loyalty! They now have horrible customer service, cashiers in the store that know nothing, it seems that most employees at Sears would rather cause an argument with you then solve your issue, they act as if they don't really care at all and I think that is in fact the case. While their actions are despicable, the root of the problem lies with upper management as always in these cases. One can only assume that management sucking all the profits they can out of a company and putting none of it back into customer service, better products, etc. I for one have stopped shopping at Sears and hope many of you will. If they were an animal we would surely shoot them in the head and put them out of their misery. It is really sad what is happened to Sears over the years, but again that comes from poor upper management and they're agreed!