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I have spent my last dollar with Kmart! I purchased two shirts and decided I did not like one but did not have the receipt. They would only let me exchange it for a shirt identical to the one I had, nothing different. I did not want a refund just an exchange and maybe would have purchased more. There return policy is very contradicting because part says it must have the original tags to exchange and then the last line says no exchanges or refunds without a receipt. Well no wonder KMarts are closing, terrible terrible customer care! I have never dealt with a company so rude and inconsiderate. Was told because people could be stealing the merchandise and then returning it. I felt like this was discrimination to me. I could see if I had wanted money but I only wanted a different shirt, not the same one!! <br /> They can keep their damn reward points and whatever and stick them!!