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This is the first time I have purchased from Groupon and it will be my last. They say easy returns. NOT!!! First of all what I purchased said that it was returnable. To spend $200+ dollars for some may be easy but for me it was not. When I read on the item that it was free returns I took a chance and ordered it. I placed the order on 8-28-15 and didn't receive it until 9-11-15. It is not what I wanted and therefore want to return. Even though it said it was returnable, in FINALLY finding where one goes to get the return label, it says that it is NOT returnable. So I wanted to talk to someone. Guess what? Hold time is 30 to 45 minutes. I guess Groupon thinks nobody has anything better to do? Be Careful. Be very, very careful when using Groupon. Still have not been able to get these items returned.