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I recently purchased wheel covers online and the box was damaged when delivered. The outside wheel cover was cracked from the damage. The sales receipt said in order to expedite the return take the product to the nearest Sears auto center to make returns for items damaged during delivery. The sales associate I dealt with told me the damage to the wheel cover was,&quot;nothing a little super glue wouldn't fix!&quot;<br /> He then disappeared with my sales receipt for 5 minutes and returned to tell me that I would have to take it up with ups because they damaged the box during delivery. I pointed to the receipt and showed him where it said to return items damaged during delivery to the nearest Sears auto center and he said that they don't do that there and I would have to call the 1800 number on the sales receipt. I was astonished at the lack of customer service and total neglect of job performance demonstrated by an employee of a top name retailer. Now after calling the 1800 number I am awaiting email instructions on how to return the damaged product. Hopefully the instructions don't tell me to go back to the store. I will NEVER purchase another product from this sears auto center and recommend others to avoid it as well unless you want to get treated rudely just because you want an undamaged product after paying for it and not settle with &quot;super gluing&quot; the defect. Now I have wasted time at the store, on the phone, and typing this comment that won't change the lack of customer service and support by lazy employees that don't want to do their jobs!