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To the lady who just posted about the Layaway (and everyone else who has problems with Kmart): you should file a complaint with the Better Business Bureau (BBB). You should also post to Twitter and call attention to Kmart as follows: @kmart and #kmart. Research has shown that good businesses, in fact, try to respond to complaints posted on Twitter within a very short time-frame. I don't like the fact that Kmart and Sears have such poor customer service and fail to do anything about it in many cases.