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I placed a fridge in layaway 6/30/2015 I've been trying to pay the layaway off since 7/16/2015 however the sears.com system gives me an error msg and does not allow me to make a payment. I've called customer service and have talked to at least 3 managers. All of them say they cannot help me all they have done is submit an error report to IT. I asked to cancel the layaway so that I can get my money back and purchase the fridge in the store but I was told I would have to pay a restocking fee and wait at least 14 days for a refund. I have no money to buy a fridge another fridge nor can I wait 14 business days for a refund and sears does not seem to care.