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Someone please help!<br /> <br /> Bad experience ever!<br /> <br /> I bought a bridal diamond ring set for valentines 2014, luckily our neighborhood Sears was closing its doors and they happen to have the ring i wanted, 3 stones princess cut with diamond band. The ring at sears had a price of $2,500+ after 60%discount and another 80% discount for closeout store, i was able to get it for $300.00. which was a great deal! So this year around March one of the big stones came off, i took it back to sears to get it replaced since i had also purchased the 2 year warranty plan. As soon as i get there one of the sales persons in the jewelry department could not believe what i paid for the ring. She refused to send my ring out to the repair center, even after showing her my receipt. After a while, a manager finally decides to send it. A week later, i hear nothing 2 weeks later i get a call saying that my ring was lost and that they were looking for the ring. I called sears customer relations number put in a complaint. I called the store that lost my ring, they told me that they were going to start a 30 day investigation to find out what had happened to the ring. It's been close to 2 months and nothing. Finally after 3 month waiting game, one of the store manager calls me and tells me that i need to wait another week because the jewelry department manager is on vacation, and she also tells me that i can pick any ring from their store as long as is the same amount i paid for. WHAT! there is no way i can get the same ring i have for less than $300.00. I am so mad. I dont know what to do any more. I need help. Any advice? please ..