Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I went into the walgreens in avalon park fl.my mother bought the wrong sunscreen and the product was unopened and i was trying to return the sunscreen for a refund.i had the original receipt that the product was bought with(cash purchase)they refused to refund the money because i did not know the phone number or have the walgreens reward card that corresponded with the transaction.after leaving the store i.called my mother and she informed me that she uses her friends phone number when making purchasss to receive the walgreens rewards.i.have reviewed the walgreens return.policy regarding cash purchases and returns made with an original receipt.no where does it say that you have to provide your walgreens reward information when making a return.the shift lead.crew members name.was brandon fey.he was rude and did not know his stores policy and refused to abide by his employers policy regarding returns.this employee is making his own rules up.and is not following walgreens.corporate procedures.he was discriminative.walgreens needs to.do.something to hold there employees accountable.this is crazy