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QVC 's 30 day return policy is very deceiving. Their website says return it "within 30 days". Their customer service says they must receive it back within 30 days. Therefore, allowing for mail time you don't get a full 30 days. Who knows how long the P. O. Will take to deliver. Custer service is not very helpful unless you are buying. They should say item must be "post marked" within 30 days. I am very disappointed with QVC right now.