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I've been reading these reviews about Costco and I find it amusing! If you read carefully it's apparent that 99 percent of negative comments about Costco are customers that have tried and failed to rip off Costco! We've been members for many years and I cannot remember one time that we've been treated badly when making a return. I say GREAT JOB COSTCO! Our Moto is if Costco doesn't have it, we probably don't need it.