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I am ver upset that that Verizon would not refund/credit my account for a Verizon Phone Charger that I paid 30 dollars. I purchased on the way out of town not knowing if my old one was broken of just a fuse needed to be replaced. Told the clerk once I checked this out and it was the fuse could I return it. He told me certainly. He did not tell me it had to be within 14 days. Since I don't know of any company that don't give at least 30 days to return, I purchased it. I checked my fuse and thrilled it was going to only cost a few bucks to replace that. I got back in town a week later but could not find my receipt. Since I had them just charge my account I thought I would just wait till that came in and use it. When I went in to return it, it was just a few days over fourteen days. The clerk told me he could not refund even though it had not even been opened. I was not very happy with the store. I was for sure that since I have been a long loyal customer that I would be able to contact someone in customer service that would help me out. The first time I called I was told that a supervisor would call me back but to just deduct the amount of the charger from balance owed in the mean time. I did that but never received a call back. I call again and this time was told in no way could I return this for a refund. I am furious and do not understand why I cannot get a refund on phone charger that has never been opened. There is not even any working parts that could have been damaged. You would have no problem putting it back on the shelf for someone else to buy. Best Buy is right across the street and I could have to my business to them or nearby Walmart, Target, many stores in the area that will give at least a 30day refund and a lot of cases more and or store credit. That is all I am asking for. The lady I talked to suggested that I sell it on the internet. Really?? There are so many on the internet so the most you can get is maybe 10 bucks. What would make me or anyone want to purchase accessories from Verizon Store with only a 14 day policy return. Wow I was able to return a 25 thousand truck after 3 weeks of driving. I would think if Verizon don't want to be be as fair as their competitors then they should not be selling any accessories in the stores. I am very mad. I am retired and live on a tight budget. Now I have this 30.00 dollars charger that I dont need. I would like to think somehow Verizon will come up with a solution that would be fair. Also there needs to be visable signs right at the register like most stores showing return policies. Is Verzion really ok with this. How could you lose any money. You are such a big company, I can't imagine how this would cause you any loss to refund my money. You will have a much bigger loss losing long time loyal customer. Guess you can afford that.