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I bought a pair of boots for my daughter and when I was checking out the sales person got me to sign up for jcpenny rewards telling that is such a great program that one of the perks is that if you lose your receipt they can look up your purchase well I lost my receipt and tried taking the boots back and I was told they could not do that and that they could give me store Credit but it would be20.00 less than what I paid. I hate being lied took so now I'm stuck with a pair of boots Thanks jcpenny