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to whom it may concern. this has been going on for a few months now i can't reach anyone in customer service, i sent a letter with everything i was asked to and all you credited me was for 2 luggage's. i was charged fro 6 luggage s i was supposed to be charged for 2 one for me and one for my boyfriend. can someone call me about this i would like to rectify this asap since its been going on since oct.<br /> <br /> regard<br /> Linda Dagenbach