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I bought a pair of earrings for 9.99 dollors but I made a mistake and used an old address. When I tried the next day to correct my mistake an employee refered me to a UPS Agent. That agent was the rudest agent I have ever talked to. She would not listen to my situation and she even yelled at me through the phone. AND to top it all off she didnt even fix my mistake. Now all I want is my money back.