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This unfortunately is no longer the case. I am an expecting mom who will now be cancelling my whole registry with babies R US. I was treated like a criminal last night when I returned a new unopened stroller I had only purchased hours before with a receipt. Toys R Us and Babies R Us has a new return policy that they do not tell you about when you register with them for your baby. They are now using a 3rd party The Retail Equation, to determine if you are able to continue returning products to them. Over the past 60 - 90 days I have only made 1 return to Toys/Babies R Us with out a receipt. It was a value pack of diapers a friend gave my husband as a gift, it wasn't the brand we decided to use so I exchanged it in store. All of my other returns, there may have been 4, have been with my receipt and all with in the approved time period. <br /> <br /> One of the returns I made was not by my choosing. The price the item was marked both on the item itself and on the shelf tag did not come up when I was checking out, instead I was changed $10 more in this same transaction I also purchased a promotional item which also did not ring up for the promotional prince, ain I was changed $10 more, this is a total over charge of $20 plus tax. I checked my receipt before I left and immediately went to customer service. The cashier decided it would be best to return all the items I had purchased in that transaction and re-ring my purchase. <br /> <br /> Being over charged for a product must be common practice at Toys/Babies R Us because it happened to me again just a few weeks later. I purchased a stroller and car seat. The stoller was on sale, $40 off the original price. When I received my receipt form the cashier I reviewed it and once again I was overcharged, it rang up for the original price. The only way she could fix it was to return the item and then sell it back to me.<br /> <br /> I have received a notice from Toys R Us Babies R Us stating that I am banned from returning any items to them even with a receipt for 60 days. I felt like a common criminal as if they were indirectly accusing my of stealing merchandise, again all except 1 pack of diapers I returned has been new, unopened and had the receipts to match. <br /> <br /> They claim a hassle free return policy, even better they claim that if you are part of their baby registry you have 1 year after the &quot;event date&quot;, so the date your baby is due to return any items purchased from your registry as long as they are not used or damaged, even with out the receipt. <br /> <br /> This is obviously a lie. Buyer be ware!!!!<br /> <br /> My intention was to purchase all of my baby items from Babies R Us. But not anymore. I have decided that If when making legitimate returns of new- unopened items with a receipt they would ban me from making returns then they are banning me as a customer. <br /> <br /> The store manager was so apologetic to me, he said there was nothing he could do. He also mentioned that he expressed his own concern over this new policy and that it would not be good for their customers but his warnings were ignored. <br /> <br /> Toys R Us Babies R Us is hiding behind a 3rd party to indirectly accuse honest customers of illegal or unethical shopping behavior. I was embarrassed. <br /> <br /> Their website still promotes hassle free returns but this is not the case. <br /> <br /> I want to reiterate: all my returns, there were 5 in the past 90 days, except 1 pack of diapers was returned with a receipt.