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I ordered $200.00 worth of Countryside dinnerware. After two months of using it, it looks aweful. It's full of scratches from cutlery. My Avon rep has disappeared into thin air and no one seems to be able to figure out how to help me. I was given the number for returns which turned out to be a message telling me how to send my items back. It will cost me $200.00 just to mail it back to them. This is completely unacceptable! I will NEVER spend that kind of money with Avon every again!!!!