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I purchased a Otterbox case for an Iphone 4s for 24.99. I had to have the package delivered to a relative because I only have a post office box and you do not deliver to them. It took me about two weeks to get to the relative's home which was 3 hours from where I was staying. I installed the case as soon as I could. Then I started receiving phone calls and found out that no one could hear me unless I took the case off the phone. I tried in several locations with several people to make sure the problem was with the case. That took about another week. the case is absolutely of no use to me if it blocks my voice. I would like to return it but I am past the 14 days. I also could not get to a return label on your website. Can you help me?