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I've been selling Avon for about 7 months now. I don't understand Avon can say this is the business that puts food on the table cause frankly it does not pay the bills... Especially shipping costs of $5 then to re ship it back may costs more then to wait 2 weeks to get your money. What I do is to get customers money in advance before you place orders that way there is more of a definite of the customers wanting their items and not changing their minds before it's too late. When they get their orders then thy don't want it more than likely thy haven't used the items and you can resell those items. <br /> I wish Avon would do a no shipping cost when you need to reship the items [reps already paid for the shipping costs] It seems to be a double shipping cost. <br /> The shipping &amp; trying to send back items is what I have the most trouble on when selling Avon. Also sometimes the descriptions in the books aren't accurate.