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I havee had 3 nsz-gs7 medea player in the past 2.5 years they are juck they work well for about 6 or 8 mo. then they start to nis behave when comfronting soy on all of these players they seem to past the buck to the cable provider or net flix .I have sppent 5 hr. on the phone with tec aand cant resolve the problem and was told that I would have to send them the unit before they would honor there warenty 4 mo. in. This is unexceptable. My only resorse is to use my Best Buy ext. warrenty to buy a player OTHER THEN SONY. Ihave bought Sony sense 1967. Looks like they lost a customer.