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When I sold Avon Products, it was impossible to make income for many reasons. The reason that fumes me the most is, a Rep has to pay the shipping cost to return product to Avon. Therefore, when a Customer decides they do not want item for some reason or another (doesn't fit, doesn't look like picture, etc.), the Rep has to absorb the cost to ship back to Avon to get your product credit. Can you imagine!!! Printed all over the Avon books is a notation letting customers know they can return without hassle. Really???!!! Is Avons nuts?!! How awful!!!!! It's bad enough that we have to take the time to go repack item and stand in a post office line!!!!!!!!!!