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I am looking for all interested parties who will join me in a class action law suit against this company, they repeatedly give their customers a run around about refunds, On september 12, 2013 I called to order a phone, the associate I spoke to offered me several options, finally the phone I was sent was not compatible with the plan I had, so I had to return it, It was signed for by Janice Pool on 9/30/13 I waited for 2 weeks before I called about my refund,when I did, I ws told by Javier that it would be taken cared of within 48 hrs, I have made several calls since then and I have not received my reund, I am currently speaking to Jacque about this problem and againg I am given the same b---t excuses about my money, I am getting a lawyer so if you are interested in joining me contact me