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I have searched the Groupon website for 1 1/2 hours trying to get a refund on a handyman service I purchased. The guy canceled the first time 2 hours before he was scheduled to come. This morning I paid a family member to be at my house at 9:00 to be here because I had to work. I checked my email messages and the handyman left me a text at 7:50. The family member had to drive all the way across town and didn't get off work until very late last night. I'm want my money back and am very frustrated because customer service is who - knows - where??!!