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Rc'd letter from QVC months ago about too many returns so I quit buying. Have ordered $148.68 from them since Oct 2012. Got a call from customer service and I explained that anything I returned was never worn or damaged and in sellable condition. Just followed their policy of returns.What they advertised daily on each show is not what it truly is. Got a letter today from GE Capital Bank lowering my balance because of {1}low ratio payments to balance over last 6 months.Payments were always on time,and at one time paid off the full balance. {2} used too much credit in last 6 months. Have not ordered form them since 01/2013 and it was an auto deliver of $31.82.{3} % of times payment greater than amount due over last 12 months.<br /> NOW...I have been a customer when it first began before QVC. I am DONE and believe me QVC will not miss me, but people will know what they say on their show is now their policy.There are other places to shop with BETTER customer service. Shame on QVC and their companies REAL policy.