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Ive bin a good customer of virgin mobile for over two years I recently purchased the lg optomus elite calls sound robot lick win linked google account to thy phone whin select google play and thin my apps list of previous download games and apps go.s to white page with two tabs one for games one for apps whin toch one just wint to google play instead of my apps list as if I never download eney apps and if buy same phone lg optomus elite from walmart you can't activate on vm account walmart locked it to phone cards purchased from thim only as far as refund from virgin mobile I purchased the phone 3.1.13 sent back 3.27.13 thy virgin got 3.29.13 its now 4.16.13 no refund yet pray ill git soon thy sead it would only be 7_8 days but I think thy ment 7_8 weeks wich is customer abuse and scam up till now virgin customer service bin grate top noch may leve um for walmart family mobile or t mobile or stright talk virgin and boostmobile maybe thefts