Posted by SEPHORA
wasted my time trying to print a return label that doesn't exists. should not be used as an option. not happy with my order. The free samples was a joke. nothing substantial
I do not understand why you cannot return an item bought from a stand alone store at a store in jc penneys....the stand alone store manager said I could only for the one in jc penney to tell me no! For the love of God will you let your employees know which one is correct?
I will NEVER buy anything from Sephora again. My first e perience shopping there then attempting to return "unopened" purchases made no sense. The return was going smoothly until a different cashier told the one cashier "we dont have enough money", REALLY? An $83 purchase from my debit card? I yook the humble road and will wait for a few......I want my mo.ey just like I gave it to them. I will ask them to remove my name from their mailimg list.
My daughter got a $200 face cleaner and I tried to return it for store credit, no I don't have a receipt. They ran my id and told me I couldn't return it because their system said I have to many returns. I have never return anything at Sephora, so I don't know what the issue is but I do know that I will not buy anything from them due to their poor policy
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