Savers Returns and Refunds

Please find details regarding the return and refund policies for Savers below. We encourage you to leave a comment regarding your experience requesting a return or refund from Savers so others can benefit from what you learned.



Savers Return Policy

Unfortunately, cash refunds are unable to be provided on any merchandise. However, clothing and accessories, along with small household items may be exchanged in certain situations. The exchange will be granted when the original tags are still intact. Returns can be completed within seven days from the date of purchase. To receive the full dollar amount paid for the item, it must be exchanged on the same day purchased.

An extension of seven days may be granted in the event an item cannot be found to exchange the original purchase with. This is an exception to the rule, and it only can be approved by management. If the item was discounted, the discounted price will be given during the exchange. A refund of the full purchase price will not be granted when the item is on sale. Some items are clearance and marked in the “All Sales Are Final” category, they are:

  • Computer Systems and Accessories
  • Books and Printed Literature
  • Music
  • Videos
  • Jewelry

The goal is to ensure customer satisfaction, but from time to time it is understood that an item will need to be substituted. Exchanges can be done without a hassle as long as the following conditions are met.

See what others are saying about Savers returns, refunds and exchanges

Posted by Saverssucks


Its a sorry excuse for a nonprofit when you pay 19.99 for used levis and get home to find that there is a hole in them. No refunds! What? How can they claim to be helping anyone but themself?

Posted by Ladyt


I bought a radio combo CD player & the CD worked until I got it home. There is a tag on these saying no exchange. This was an almost new electronic item. Please don't sell electronics not thoroughly tested.

Posted by Anonymous


Fact. !!! You Can't Refuse To Give Customers Cash Refunds When The Goods Bought Have Items Missing The Box, I Will Be Returning 2 Boxes Of Hair Colour Today For A Full Refund, Because One Box Has Something Missing, And I Do Not Wish A Replacement, I Know My Consumer Rights, And If The Store Does'nt Refund Me Then Ill Take Legal Action Against The Store,