PLEASE could you start the scheme to collect parcels from the home? I am 76 and can't travel about as I have diabetese and lost the feeling in my feet.I have a parcel of 2 cardigans to send back I just received. Collect have
places where you can leave your parcel but they are a distance from my home and I am now left with a parcel I don't know what to do with. Most of the items I buy elsewhere do collect from home so it means I will not buy from M&S incase of returning.