Posted by Anonymous
I will NEVER order from IKEA again. Ordered a table and 4 chairs in mid-November, received an incomplete order a week later than expected on December 12. After 7 calls to customer service (one to a supervisor), and multiple assurances that it would be handled in 3 to 4 days, I'm still waiting for the return credit on my card. I confirmed with Fed Ex that the merchandise was received back at IKEA on December 29. STILL no refund as of today, January 20. Every phone call took 45 minutes to get a human, then the human reviews notes and makes promises. So, at least an hour for every call, times 7 calls. NEVER AGAIN. How do I get my refund??